Insurance Division

Every year we carry out thousands of insurance projects from small repairs to major damage re-construction throughout the south west of England and Wales.

Consistent delivery and extensive experience have earned us approved status with many of the country’s leading insurers, loss adjusters and large framework agreements.

Domestic property repairs

Our project managers and surveyors are empathetic and understanding when dealing with home owners faced with a claim. From the initial point of contact through to completion and handover, each ensures the insurance company, loss adjuster and policy holder are kept up to date and fully engaged throughout the process.

Through a customer and client first approach to the repairs being undertaken, Uplands’ repair teams continually monitor projects against strict service level agreements. Key performance indicators, customer service calls and net promoter scoring, all help to ensure consistent delivery of the high levels of service and standards required.

Commercial building repairs

Commercial projects are delivered through our construction division where through a combination of knowledge, experience and understanding, we help to minimise operational downtime, vital particularly in live environments.

Our in-house management team, workforce and specialist suppliers boast decades of experience carrying out these specialist works, ensuring clear and effective communication between all parties to the point of successful handover.